Frequently Asked Questions
1. What is MRC Store?
MRC Store is an online store founded by two brothers, offering a curated selection of high-quality products that blend style, functionality, and affordability.
2. Where do you ship?
We ship globally, including to the UK, EU, USA, and many other countries. Shipping fees and delivery times may vary depending on the destination.
3. How long does shipping take?
Shipping times depend on your location and the product ordered. On average, it takes between 3-30 business days for deliveries. You will receive a tracking number once your order has shipped.
4. What is your return policy?
We offer a 30-day return policy. If you’re not satisfied with your purchase, you can return it within 30 days of receiving it, provided the item is in its original condition. Please see our Return Policy for full details.
5. How do I track my order?
Once your order is shipped, we will send you a tracking number via email. You can use this number to track your order on our website or through the carrier’s website.
6. Do you offer discounts or promotions?
Yes! We frequently offer discounts and special promotions. Be sure to sign up for our newsletter and follow us on social media to stay updated on the latest offers.
7. Can I cancel or modify my order?
If you need to cancel or modify your order, please contact us as soon as possible at support@mrcstore.shop. Once the order is processed, changes may not be possible, but we will do our best to assist you.
8. Do you offer international shipping?
Yes, we offer international shipping! Please note that shipping costs and delivery times may vary depending on your location.
9. How can I contact customer support?
You can reach us through our Contact Us page or by emailing us at support@mrcstore.shop . Our team is here to help with any questions or concerns you may have.
10. What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure payment gateways.
Have a question
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.